Normal weekday business hours

5. Normal week days.-

(i) At every Post Office and RMS Office, the hours during which business is transacted with the public and the times at which mails are delivered and dispatched are conspicuously notified. The public business hours are fixed with regard to local convenience and the arrival and departure timings of the mails and all work at the Post office counters is stopped precisely at the latest hours fixed. The business hours in the principal Post Offices are generally as indicated below on normal week days, which are not post office holidays.

For Reference and enquiries, sale of the postage stamps and stationery and grant of certificate of posting during the entire working hour of the office

For booking of registered and insured articles, including value payable articles parcels and telegraphic money orders. For about six to seven hours (On Saturdays usually for five hours stopping at 3 pm)

For issue of money orders, sale and payment of postal orders, Savings Bank and Post Office Certificate transactions and payment of telephone bills. Etc. For about five hours (One Saturdays for three hours stopping at 1 p.m.)

(ii) Post Offices in charge of extra-departmental agents are kept open for a maximum period of five hours only.

NOTE:- The delivery of registered, insured and V.P. articles, and payment of money orders at the window of the Post Office usually be attended to between the hours fixed for the booking of the respective classes of articles.

(iii) Arrangements have been made in most stationery RMS offices for the booking of registered articles of letter mail, RD articles and the sale of postage stamps and stationery. The hours during which these services will be available are notified at each office. A list of R.M.S. Offices doing such Post Office work will be found in Part-III of this Guide.

(iv) Facilities are provided at all important offices for the posting of correspondence and for the booking of registered letters for a limited period beyond the normal scheduled hours on payment of a late fee. The rates of late fee charged are indicated in the Appendix to this Part.