IT Modernization Project of India Post – Complete Guide for PA/SA Exams 2025″

India Post IT Modernization Project – VV Academy

📘 India Post IT Modernization Project – VV Academy Class Notes

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1. Introduction
  • Project started in 2012 (Phase 1) and IT 2.0 launched in June 2022
  • Vision: Transform India Post into a technology-enabled service provider
  • Total outlay for IT 2.0: ₹5785 crores (2022–2030)
2. Objectives
  • Enable anytime-anywhere banking and insurance
  • Enhance customer satisfaction and operational efficiency
  • Ensure financial inclusion of rural population
  • Digitize and integrate postal, banking, and insurance systems
3. Major Components (Silos)
  • CSI: Core System Integrator (SAP ERP)
  • FSI: Financial System Integrator (CBS/CIS)
  • RSI: Rural System Integrator (RICT devices)
  • NI: Network Integrator (WAN with NSP1 & NSP2)
  • CM: Change Management (Employee training)
  • MOH: Mail Operations Hardware (Devices for Postmen)
4. Core Technologies
  • SAP ERP, FINACLE (Infosys), CIS
  • DPMS, PMA, IPVS, ECMS, HDMS
  • MAC Binding, RICT Devices
5. Digital Services
  • Mobile Banking (15-Oct-2019), Internet Banking (Dec-2018)
  • Interoperable ATM (since 2016)
  • QR-based Authentication, Digital Addressing
6. Infrastructure
  • Data Centre Facility (DCF) – since 2013
  • Disaster Recovery Centre (DRC) – PTC Mysore
  • Wide Area Network (WAN)
7. Committees & Governance
  • PMC – Project Management Committee
  • PEC – Evaluation, PIC – Implementation
  • Steering Committee – Final Approval
  • PMC Tracks P01 to P07 (HR, Banking, Insurance, Parcel, etc.)
8. Digital Platforms
  • Dak Karmayogi, DIGI-DAK, Quick Matrix
  • LMS, ESS Portal (SAP)
  • Nanyatha – Letterbox clearance tracking
9. Customer Support
  • Banking Toll-Free: 1800-425-2440
  • General Helpdesk: 1924
  • Portals: CRM, CPGRAMS, Quick Matrix
10. Key Abbreviations
  • CBS: Core Banking Solution
  • CIS: Core Insurance Solution
  • CSI: Core System Integrator
  • FSI: Financial System Integrator
  • RSI: Rural System Integrator
  • PMA: Postman Mobile App
  • DPMS: Delivery Postman Management System
  • IPVS: India Post Visibility System
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📘 India Post IT Modernization Project

🔹 1. Introduction to IT Modernization Project

  • Launched to transform India Post into a technology-enabled, self-reliant market leader.
  • It aims to enhance the quality of postal and financial services through IT infrastructure and digital systems.
  • Approved by the Government with an outlay of ₹5785 crores for the period 2022–23 to 2029–30 (under Project 2.0).

🔹 2. Objectives

  • Improve customer satisfaction and service delivery.
  • Enable financial inclusion of the rural population.
  • Establish anywhere-anytime banking and insurance services.
  • Optimize mail and parcel networks.
  • Ensure integration of postal, banking, and insurance services via a single platform.

🔹 3. Segments (Silos) of IT Modernization

  • CSI (Core System Integrator): Digitalizes all departmental operations including mail, finance, HR, and counter services.
  • FSI (Financial System Integrator): Computerizes POSB and Postal Life Insurance services using CBS and CIS platforms.
  • RSI (Rural System Integrator): Provides digital devices and support to rural BOs via RICT.
  • NI (Network Integrator): Ensures WAN-based network connectivity for all post offices.
  • CM (Change Management): Trains employees (including GDS) for working in a digital environment.
  • MOH (Mail Operations Hardware): Supplies smart phones, printers, and devices to postmen and mail offices.

🔹 4. Key Technologies and Tools

  • CBS (Core Banking Solutions): Facilitates online banking for POSB.
  • CIS (Core Insurance Solutions): Provides one platform for PLI/RPLI.
  • SAP-ERP: Used under CSI for accounts, HR, and operations.
  • FINACLE: Developed by Infosys for banking transactions.
  • DPMS (Delivery Postman Management System): Tracks mail delivery.
  • PMA (Postman Mobile App): Used for delivery updates and GPS tracking.
  • ECMS: Enterprise Content Management System.
  • HDMS: Help Desk Management System.

🔹 5. Infrastructure & Support

  • RICT Devices: Supplied to BPMs; include micro-ATM features.
  • MAC Binding: Used for secure hardware-software integration.
  • Disaster Recovery Centre (DRC): Located at PTC Mysore.
  • Data Centre Facility (DCF): Started in 2013; core data handling hub.

🔹 6. Committees and Governance

  • PMC (Project Management Committee): Oversees all tracks.
  • PEC (Project Evaluation Committee): Reviews performance.
  • PIC (Project Implementation Committee): Executes rollout.
  • Steering Committee: Approves and monitors implementation.

🔹 7. Major Initiatives

  • DARPAN: Digitization of rural post offices.
  • Dak Karmayogi: E-learning portal for postal staff.
  • IPVS (India Post Visibility System): Monitors mailbag operations.
  • Nanyatha: Used for letterbox clearance monitoring.

🔹 8. Network and Integration

  • NSP-1 & NSP-2: Network service providers under NI.
  • WAN (Wide Area Network): Backbone for India Post’s digital infrastructure.

🔹 9. Customer Services

  • ATM Interoperability: Started in 2016.
  • Mobile & Internet Banking: Started from October 2019.
  • Toll-Free Numbers:
    • Banking-related grievances: 1800-425-2440
    • General Help Centre: 1924

🔹 10. IT Modernization 2.0

  • Approved in June 2022.
  • Consultant: PwC (PricewaterhouseCoopers), London.
  • Features:
    • Banking & Insurance interface
    • Parcel & mail tech upgrades
    • Integrated project tracking via PMC Tracks (P01 to P07)
    • Enhanced fraud risk management and cyber security

📘 VV Academy Class Notes

India Post – IT Modernization Project (2012 & 2.0)

🔹 1. Background and Vision

  • Project Start Year: 2012 (Phase 1), Phase 2 (IT 2.0) approved in June 2022
  • Vision:
    “To transform India Post into a technology-enabled, self-reliant market leader providing seamless, inclusive and citizen-centric services.”
  • Primary Focus:
    • Digitization of Postal, Banking, and Insurance services
    • Improve operational efficiency, employee productivity, and customer experience

🔹 2. Objectives of IT Modernization

  • Enable anytime-anywhere banking
  • Provide Core Insurance Solutions (CIS) and Core Banking Solutions (CBS)
  • Introduce Digital Rural Outreach (DARPAN)
  • HR automation via SAP-ERP (CSI)
  • Establish a Disaster Recovery and Data Center
  • Financial inclusion in rural India

🔹 3. Project Phases

🟩 Phase 1 (2012–2020)

  • Components: CSI, FSI, RSI, NI, MOH, CM
  • Focus: Digital infra, automation of PO functions

🟩 Phase 2 (2022–2030) – IT Modernization 2.0

  • Outlay: ₹5785 Crores
  • Duration: 2022–23 to 2029–30
  • Consultant: PwC, London

🔹 4. Core Segments (Silos)

Segment

Full Form

Key Function

CSI

Core System Integrator

Digitization of business & HR operations (SAP)

FSI

Financial System Integrator

CBS, CIS, ATM, POSB, PLI

RSI

Rural System Integrator

RICT devices to BPMs

NI

Network Integrator

WAN connectivity across DoP

CM

Change Management

Employee training & adoption

MOH

Mail Operations Hardware

Equipment for Postmen/mail offices

🔹 5. Key Technologies & Systems

  • SAP ERP Modules: HR, F&A, MM, PMA
  • Finacle: Banking software by Infosys
  • CIS (Core Insurance Solution): For PLI/RPLI
  • DPMS: Delivery Postman Management System
  • PMA: Postman Mobile App (Android app for delivery updates)
  • IPVS: India Post Visibility System (for article tracking)
  • Nanyatha: Software for Letter Box monitoring
  • DARPAN: Digitization of Branch Post Offices (BOs)
  • ECMS: Enterprise Content Management System
  • HDMS: Help Desk Management System

🔹 6. Hardware & Network

  • RICT Devices: Biometric, solar-powered micro-ATM for BPMs
  • MAC Binding: Device-security mechanism
  • WAN (Wide Area Network): Connectivity backbone
  • NSP-1 & NSP-2: Network Service Providers
  • Disaster Recovery Centre: Mysuru
  • Data Centre Facility (DCF): Started in 2013

🔹 7. Operational Enhancements

  • Digital Services:
    • ATM & Mobile Banking
    • Internet Banking
    • QR Code-based Authentication
  • Digital Addressing: Based on Latitude–Longitude
  • ATM Interoperability: From 2016
  • Toll-free Support:
    • Banking: 1800-425-2440
    • General Helpdesk: 1924

🔹 8. Organizational Structure – Committees

Committee

Role

PMC (Project Management Committee)

Owns tracks; ensures rollout

PEC (Project Evaluation Committee)

Reviews projects & tracks

PIC (Project Implementation Committee)

Coordinates execution

Steering Committee

Final approval & oversight

🔹 9. IT Modernization Project 2.0 – PMC Tracks

Track Code

Technology Focus

Head

P01

HRMS & Admin

Member (Personnel)

P02

Banking Tech

DDG (Financial Services)

P03

Insurance Tech

CGM (PLI)

P04

Parcel/Mail Tech

CGM (Parcel)

P05

Retail & BD

DDG (BD)

P06

Rural Infra

GM (CEPT)

P07

Security & Audit

GM (CEPT)

🔹 10. Digital Initiatives

  • Dak Karmayogi: e-Learning Portal
  • Quick Matrix: Complaint registration portal
  • ESS Portal: SAP-based Employee Self Service
  • LMS: Lead Management System
  • DIGI-DAK: Digital transformation program

🔹 11. Miscellaneous Abbreviations

Abbreviation

Full Form

CBS

Core Banking Solution

CIS

Core Insurance Solution

DRC

Disaster Recovery Centre

STR

Suspicious Transaction Report

GL

General Ledger

SAP

Systems, Applications & Products

PMU

Project Management Unit

SMPS

Switched-Mode Power Supply

RTGS

Real-Time Gross Settlement

SSA

Sukanya Samriddhi Account

IPVS

India Post Visibility System

  1. INTRODUCTION & OVERVIEW
  • The India Post IT Modernization Project was launched to transform India Post into a technology-driven, efficient, and customer-centric service provider.
  • It aims to provide end-to-end IT enablement of core postal operations.
  • The IT Modernization Project has been rolled out in two phases:
    • Phase 1 (2012-2020)
    • Phase 2 (IT Modernization 2.0: 2022–2030)
  • Phase 2 was approved in June 2022 with an outlay of Rs. 5785 crores.
  1. OBJECTIVES
  • Technology enablement across all services
  • Financial inclusion of the rural population
  • Provide real-time, anywhere-anytime banking and insurance services
  • Improve customer satisfaction and operational efficiency
  • Digitize and integrate postal, financial, and insurance systems
  • Train all employees including GDS for digital adaptation
  1. MAJOR COMPONENTS / SEGMENTS (SILOS)
  1. CSI – Core System Integrator
    • Handles mail operations, accounting, HR, POS operations
    • Based on SAP ERP system
  2. FSI – Financial System Integrator
    • Handles CBS (Core Banking Solutions) and CIS (Core Insurance Solutions)
    • Covers POSB and PLI/RPLI
  3. RSI – Rural System Integrator
    • Focuses on Branch Post Offices (BPMs)
    • Provides RICT (Rural ICT) devices
  4. NI – Network Integrator
    • Provides WAN connectivity to all post offices
    • Uses NSP-1 and NSP-2 for network service
  5. CM – Change Management
    • Training of all employees to handle new IT systems
    • Improves employee readiness and service quality
  6. MOH – Mail Operations Hardware
    • Supplies hardware like smartphones, scanners, printers to postmen
  1. CORE TECHNOLOGIES AND TOOLS
  • SAP ERP: Used for HRMS, Accounting, Procurement, etc.
  • FINACLE: Banking software developed by Infosys
  • CIS: Core Insurance Solution
  • DPMS: Delivery Postman Management System
  • PMA: Postman Mobile App
  • IPVS: India Post Visibility System for article tracking
  • DARPAN: Project for digitizing Branch Post Offices
  • HDMS: Help Desk Management System
  • ECMS: Enterprise Content Management System
  • MAC Binding: Security protocol for device binding
  • RICT Devices: Handheld devices with micro-ATM features
  1. DIGITAL SERVICES
  • Mobile Banking (Launched on 15-10-2019)
  • Internet Banking (Started 14-12-2018)
  • ATM Services (Started before 2015)
  • Interoperable ATM Services (From 2016)
  • QR Code Cards, AEPS, Biometric Authentication
  • Digital Addressing using Latitude & Longitude
  1. INFRASTRUCTURE
  • Data Centre Facility (DCF): Operational since 2013
  • Disaster Recovery Centre (DRC): Located at PTC Mysore
  • WAN (Wide Area Network): Nationwide connectivity backbone
  1. GOVERNANCE STRUCTURE

Committees:

  • PMC: Project Management Committee (Track owners)
  • PEC: Project Evaluation Committee
  • PIC: Project Implementation Committee
  • Steering Committee: Top-level policy and financial oversight

Project 2.0 PMC Track Committees:

  • P01 to P07: Cover HRMS, Banking, Insurance, Parcel, Retail, Rural Infra, Security
  1. CUSTOMER SUPPORT & GRIEVANCE REDRESSAL
  • Toll-Free Numbers:
    • Banking/ATM/Mobile/SMS Grievances: 1800-425-2440
    • General Help Centre: 1924
  • Complaint Portals: CRM Portal, CPGRAMS, Quick Matrix (not CIC)
  1. ADDITIONAL PROJECTS & MODULES
  • DARPAN: Digital Advancement of Rural Post Offices for a New India
  • Nanyatha: Monitors Letterbox Clearance
  • DIGI-DAK: Digitally Driven Accelerated Knowledgebase
  • Dak Karmayogi: eLearning platform for all postal employees
  • ECMS: Enterprise Content Management System
  • LMS: Lead Management System
  1. KEY ABBREVIATIONS
  • CBS: Core Banking Solution
  • CIS: Core Insurance Solution
  • CSI: Core System Integrator
  • FSI: Financial System Integrator
  • RSI: Rural System Integrator
  • NI: Network Integrator
  • CM: Change Management
  • MOH: Mail Operations Hardware
  • DPMS: Delivery Postman Management System
  • PMA: Postman Mobile App
  • IPVS: India Post Visibility System
  • HDMS: Help Desk Management System
  • SAP: Systems Applications and Products
  • GL: General Ledger
  • DRC: Disaster Recovery Centre
  • STR: Suspicious Transaction Report
  • RICT: Rural ICT
  • SMPS: Switched Mode Power Supply
  • RTGS: Real-Time Gross Settlement
  • ESS Portal: Employee Self Service (SAP)
  • SAP Modules: HR, FI, MM, ESS
  1. OTHER FACTS
  • The first implementation under IT modernization began in 2012-13
  • CEPT Mysuru developed many tools like Post Info, PMA
  • CBS Teller ID = SOL ID + 4-digit number
  • ATM and Mobile banking are integrated through FINACLE
  • All counter operations are monitored via CSI
  • CSI ID Management is done via IM Portal
  • UAT stands for User Acceptance Testing
  • Postal Acts have been amended to support IT rollout

"2024 PA/SA Exam IT Modernisation Questions from All 23 Postal Circles – With Answers"

2024 PA /SA EXAM IT MODERNIZATION QUESTIONS AND ANSWERS

 

1.         Training of staff for new technology had planned under which segment of IT Modernization project

(LGO Exam-2024 Assam Circle)

a. CBS

b. MOH

c. CM

d. NI

2.         Word CBS is associated with which segment of IT Modernization project?

(LGO Exam-2024 Assam Circle)

a. FSI

b. CSI

c. RH

d. None of the above

3.         "Delivery Postman Management System" (DPMS) is associated with which one of the following?

(LGO Exam-2024 Assam Circle)

a. CSI

b. CM

c. RH

d. FSI

4.         EMV chip is used in which of the item?

(LGO Exam-2024 Assam Circle)

a. ATM Card

b. RICT Device

c. Bar code scanner

d. Network switch

5.         Terms "NSP 1 and NSP2" are associated with which of the following?

(LGO Exam-2024 Assam Circle)

a. Network connectivity

b. Finacle updates

c. SAP updates

d. None of the above

6.         MAC binding is commonly used with reference to which segment of IT Modernization project?

(LGO Exam-2024 Assam Circle)

a. CSI

b. FSI

c. CM

d. None of the above

7.         In terms "T-Code", alphabet T represents which of the following?

(LGO Exam-2024 Assam Circle)

a. Transaction

b. Transfer

c. Technology

d. None of the above

8.         IT Modernization project has been divided into how many segments?

(LGO Exam-2024 Assam Circle)

a. Five

b. Six

c. Seven

d. None of the above

9.         In reference with the IT Modernization project, the term PMU refers to?

(LGO Exam-2024 Assam Circle)

a. Project Management Unit

b. Power Management Unit

c. Pressure Measuring Unit

d. None of the above

10.          Term "HFINRPT" is used in which of the following platform?

(LGO Exam-2024 Assam Circle)

a. DPMS

b. McCamish 

c. SAP

d. None of the above

11.          Business Intelligence (BI) is provided for under which component of the IT Modernization Project?

(LGO Exam-2024 Madhya Pradesh Circle)

a. CSI

b. FSI

c. MOH

d. NI

12.          Name the system Integrator that aims at computerizing the Postal Life Insurance through one platform?

(LGO Exam-2024 Madhya Pradesh Circle)

a. CIS

b. FSI

c. CSI

d. RSI

13.          Who is appointed as a consultant to study the status of the acquisition of IT capabilities in the organization and submit a report keeping the future growth of the organization in mind under IT Modernization Project 2.0?

(LGO Exam-2024 Madhya Pradesh Circle)

a. Accenture, Ireland b. Tata Consultancy Services, Mumbai

c. PricewaterhouseCoopers Pvt. Ltd (PWC). London d. Deloitte, London

14.          The Silo in IT Modernization Project that aims at preparation of all the employees of the Department to enable them to function effectively in the IT environment is:

(LGO Exam-2024 Madhya Pradesh Circle)

a. CSI

b. FSI

c. Change Management

d. RSI

15.          HDMS in CSI refers to:

(LGO Exam-2024 Madhya Pradesh Circle)

a. Help Desk Management System b. Help Desk Monitoring Setup

c. Hard Disk Management System d. High Definition Management Setup

16.          A "SOL" in Core Banking Solutions (CBS) refers to:

(LGO Exam-2024 Madhya Pradesh Circle)

a. Sub Office layout

b. Service Organization layout

c. Service Outlet

d. Systematic Outlet

17.          Where is the Disaster Recovery Centre functioning for India Post?

(LGO Exam-2024 Madhya Pradesh Circle)

a. Delhi

b. Navi Mumbai

c. Bangalore

d. PTC, Mysore

18.          Expand "NISG" under IT Modernization Project?

(LGO Exam-2024 Madhya Pradesh Circle)

a. National Informatics Survey by Government 

b. National Informatics for Systematic Government

c. National Institute for Smart Government d. National Institute for Smart Governance

19.          What is the Toll Free number for ATM/debit card, mobile/internet/ SMS

banking- related grievances in the Department of Posts?

(LGO Exam-2024 Madhya Pradesh Circle)

a. 1800 524 4240

b. 1800 425 2440

c. 1800 245 4240

d. 1800 254 2440

20.          Under IT Modernization Project. Post offices have been interconnected using which type of networks?

(LGO Exam-2024 Madhya Pradesh Circle)

a. Metropolitan Area Network (MAN) b. Wireless Local Area Network (WLAN)

c. Wide Area Network (WAN) d. Provisional Area Network (PAN)

21.          Through CSI, the Department of Posts has digitalized:

(LGO Exam-2024 Tamilnadu Circle)

a. Mails and Counter operations b. Finance and Accounts

c. Human Resource Management Functions d. All of the above

22.          The counter user at the post office cannot login to multiple systems at the same time as the systems are bound with:

(LGO Exam-2024 Tamilnadu Circle)

a. MAC-Media Access Control b. MAC-Mapped Access Control

c. MAC-Mapped Automated Control d. None of the Above

23.          HDMS in CSI refers to:

(LGO Exam-2024 Tamilnadu Circle)

a. Help Desk Management System b. Hard Disk Management System

c. Help Desk Monitoring Setup d. None of the above

24.          "EMV chip" is used in which of the following items?

(LGO Exam-2024 Tamilnadu Circle)

a. BI Tools

b. RICT Device

c. QR card

d. ATM Card

25.          With reference to RICT, which of the following cannot be considered a peripheral of the main computing device?

(LGO Exam-2024 Tamilnadu Circle)

a. Laser Printer

b. Thermal Printer

c. 2D scanner

d. Fingerprint scanner

26.          The full form of IPVS is

(LGO Exam-2024 Haryana Circle)

a. IP Virtual Server

b. India Post Visibility System

c. India Post Vertical System

d. India Post Vehicle System

27.          The full form of MPLS in MPLS Network technology

(LGO Exam-2024 Haryana Circle)

a. Main-Protocol Line System

b. Multi-Protocol Label Switching

c. Multi-Protocol Line System

d. Main-Protocol Label Switching

28.          GL codes started with 3 in SAP represent

(LGO Exam-2024 Haryana Circle)

a. SB Heads

b. Revenue Heads

c. Expenses Heads

d. Profit Heads

29.          InFinacle, each counter operator is allotted Teller cash id of how many digits

(LGO Exam-2024 Haryana Circle)

a. 8 digits

b. 13 digits

c. 12 digits

d. 10 digits

30.          When DAP PAY UPI app was launched by IPPB

(LGO Exam-2024 Haryana Circle)

a. 01.12.2020

b. 25.12.2021

c. 31.12.2022

d. 15.12.2020

31.          What is the toll free number for grievances of India Post ATM/Debit Card/Mobile/Internet/SMSBANKING? 

(LGO Exam-2024 Haryana Circle)

a. 1800-268-6868

b. 1800-435-2440

c. 1860-225-2540

d. 1800-425-2440

32.          Hat is amount approved by Government of India for India Post IT Modernization Project 2022?

(LGO Exam-2024 Haryana Circle)

a. Rs 4909Crores

b. Rs 5785Crores

c. Rs 7440Crores

d. Rs 6575Crores

33.          Business Intelligence (B.I) is provided for which component of IT Modernization Project

(LGO Exam-2024 Haryana Circle)

a. CSI

b. FSI

c. MOH

d. NI

34.          ECMS is an abbreviation of

(LGO Exam-2024 Haryana Circle)

a. Enterprise Content Management System b. Enterprise Computer Management System

c. Enterprise Content Monitoring System d. Enterprise Computer Monitoring System

35.          What is the toll free Enquiry Helpline number of IndiaPost?

(LGO Exam-2024 Haryana Circle)

a. 1800-266-6868

b. 1800-268-6868

c. 1860-286-6868

d. 1800-286-6868

36.          Which one of the following committees is the owner of tracks and shall ensure Rollout, Operations and Management of application IT Modernization Project 2022?

(LGO Exam-2024 Jharkhand Circle)

a. Project Evaluation Committee (PEC) b. Project Implementation Committee (PIC)

c. Project Management Committee (PMC) d. Project Development Committee (PDC)

37.          Which Silo of IT Modernization Project is considered as the "Brain of the Postal System" that integrates all the System Integrators?

(LGO Exam-2024 Jharkhand Circle)

a. FSI

b. RSI

c. CSI

d. NI

38.          Who is appointed as a consultant to study the status of the acquisition of IT capabilities in the organization and submit a report keeping the future growth of the organization in mind under IT Modernization Project 2.0?

(LGO Exam-2024 Jharkhand Circle)

a. Accenture, Ireland b. Tata Consultancy Services, Mumbai

c. PricewaterhouseCoopers Pvt. Ltd (PWC), London d. Deloitte, London

39.          Name the project that aimed at the supply of required equipment like smart phones to postmen staff of Post Offices is:

(LGO Exam-2024 Jharkhand Circle)

a. Mail Network Optimization Project (MNOP) b. Project Arrow

c. Parcel Network Optimization Project (PNOP) d. Mail Operations Hardware (MOH)

40.          HDMS in CSI refers to

(LGO Exam-2024 Jharkhand Circle)

a. Help Desk Management System b. Help Desk Monitoring Setup

c. Hard Disk Management System d. High Definition Management Setup

41.          Mobile Banking for Post Office Savings customers was launched in India Posts on

(LGO Exam-2024 Jharkhand Circle)

a. 10-09-2018

b. 15-10-2019

c. 15-10-2018

d. 19-10-2015

42.          Expand SMPS used in a computer services

(LGO Exam-2024 Jharkhand Circle)

a. Short-Mode Power Supply b. Short Message Power Supply

c. Switched- Mode Power Supply d. Switched-Mode Power Service

43.          What is the Toll Free number for ATM/debit ca mobile/internet/SMS banking related grievances the Department of Posts?

(LGO Exam-2024 Jharkhand Circle)

a. 1800 889 9860

b. 1800 425 2440

c. 1800 245 4240

d. 1800 254 2440

44.          "CIS” stands for

(LGO Exam-2024 Jharkhand Circle)

a. Core Insurance System b. Core Insurance Solutions

c. Core Internet Solutions d. Core Integration System

45.          “RTGS" refers to:

(LGO Exam-2024 Jharkhand Circle)

a. Real-Time Growth Settlement b. Real-Time Gross Settlement

c. Real-Time Global Settlement d. Retail-Trade Gross Settlement

46.          Select the correct answer

i) RICT – Rural Information and Communication Technology

ii) CPC-Computerized processing Centre

iii) BAS – Biometric Attendance System

iv) DRC – Data Recovery Centre

(LGO Exam-2024 Kerala Circle)

a. i& ii are correct

b. i& iii are correct

c. i& iv are correct

d. i, ii & iv are correct

47.          Fourth and fifth digits of a profit center ID represents

(LGO Exam-2024 Kerala Circle)

a. HO

b. SO

c. Division

d. Circle

48.          Mobile Banking for POSB Customers launched on

(LGO Exam-2024 Kerala Circle)

a. 16.11.2019

b. 15.10.2019

c. 15.10.2018

d. 15.09.2019

49.          EPIC stands for

(LGO Exam-2024 Kerala Circle)

a. Electronic Photo Identification Card b. Election Photo Identity Card

c. Elective Photo Identification Card d. Elector Photo Identity Card

50.          In Data processing SAP stands for

(LGO Exam-2024 Kerala Circle)

a. Software Applications and Process b. System Analysis and Product

c. Software Analyst and Procedure d. Systems, Applications and Products

51.          STR stands for

(LGO Exam-2024 Kerala Circle)

a. Savings bank transaction report b. Suspicious transaction report

c. Suspense account transaction record d. Stamps transit report

52.          Dak Ghar Niryat Kendra (DNK) take care of

(LGO Exam-2024 Kerala Circle)

a. Commercial export

b. Aadhar Service

c. Passport Service

d. All the above

53.          CELC in IPPB- stands for

(LGO Exam-2024 Kerala Circle)

a. Children Education Loan Credit

b. Child EnrolmentLite Client

c. Child Enrolment Legal Client

d. Child EnrichmentLite Client

54.          Dak Karmayogi is a

(LGO Exam-2024 Kerala Circle)

a. OnlineDak sevak transfer portal 

b. Dak sevak recruitment portal

c. Online booking ofdak

d. e-learning portal

55.          Teller cash ID is SOL ID +…………..digit number

(LGO Exam-2024 Kerala Circle)

a. 3

b. 4

c. 5

d. 12

56.          Which one of the following is the part of IT modernization Project?

(LGO Exam-2024 Andhra Pradesh Circle)

a. Branch offices, Sub offices and Head Post offices b. Mail offices

c. Administrative offices d. All the above

57.          Which one of the following is NOT the objective of IT Project 2012?

(LGO Exam-2024 Andhra Pradesh Circle)

a. Optimal Resource utilization and leveraging strengths of extensive retail network.

b. Introduction of single entry Accounting System (Cash Based Accounting).

c. Acquiring Brand equity of a leading edge service provider.

d. Employee delight.

58.          Vision of India Post 2012 is

(LGO Exam-2024 Andhra Pradesh Circle)

a. To transform India Post as a reliable deliverer of business mail

b. Transforming India Post as an efficient market player

c. Transforming India Post into Technology enabled Self Reliant market leader

d. None of the above

59.          How many business priorities are there for in India Post 2012 Project?

(LGO Exam-2024 Andhra Pradesh Circle)

a. 6

b. 5

c. 7

d. 8

60.          WAN means

(LGO Exam-2024 Andhra Pradesh Circle)

a. Width Area Network

b. World Area Network

c. Wide Area Network

d. Wide Access Network

61.          RICT means

(LGO Exam-2024 Andhra Pradesh Circle)

a. Regional Information Communication Technology

b. Rural Information Communication Technology

c. Regional Communication Technology Integration

d. Rural Information Connecting Technology

62.          Which one of the following is NOT the objective under Human Resources?

(LGO Exam-2024 Andhra Pradesh Circle)

a. To provide the administrative offices with centralized and accurate employee information.

b. Employee development through improvement in training administration and management.

c. All the above

d. None of the above

63.          To achieve the "financial inclusion" of unbanked rural population is the objective under

(LGO Exam-2024 Andhra Pradesh Circle)

a. Postal Banking Operations

b. Rural Business

c. E-Commerce

d. None of the above

64.          Terms "NSP-1 and NSP-2" are associated with which of the following?

(LGO Exam-2024 Chhattisgarh Circle)

a. Network connectivity

b. CSI updates

c. SAP updates

d. BI Dashboard

65.          "EMV" chip is used in which of the item?

(LGO Exam-2024 Chhattisgarh Circle)

a. Network Switch

b. RICT Device

c. Bar code scanner

d. None of the above

66.          "Any Time Anywhere Banking" is associated with?

(LGO Exam-2024 Chhattisgarh Circle)

a. CBS

b. TNF

c. DCF

d. RICT

67.          Data Centre Facility (DCF) started functioning in which year?

(LGO Exam-2024 Chhattisgarh Circle)

a. 2013

b. 2015

c. 2017

d. None of the above

68.          In IT Modernization project ATM service are covered under which vertical?

(LGO Exam-2024 Chhattisgarh Circle)

a. CSI

b.  FSI 

c. DCF

d. RH

69.          Term "HFINRPT is used in which of the following platform?

(LGO Exam-2024 Chhattisgarh Circle)

a. Finacle

b. Macmish

c. CSI

d. None of the above

70.          In reference with the IT Modernization project, the term "PMU" refers to?

(LGO Exam-2024 Chhattisgarh Circle)

a. Project Management Unit

b. Power Management Unit

c. Pressure Measuring Unit

d. Payment MethodUpdator

71.          IT Modernization project has been divided into how many segments?

(LGO Exam-2024 Chhattisgarh Circle)

a. Four

b. Six

c. Ten

d. None of the above

72.          In term 'T-Code", alphabet T represents which of the following?

(LGO Exam-2024 Chhattisgarh Circle)

a.  Transaction

b. Transfer

c. Technology

d. None of the above

73.          MAC binding is commonly used with reference to which segment of IT Modernization project?

(LGO Exam-2024 Chhattisgarh Circle)

a.  NI

b. FSI

c. CSI

d. CM

74.          Which one of the following committee is not part of the IT Modernization Project 2022?

(LGO Exam-2024 Delhi Circle)

a. Steering Committee b. Project Implementation Committee (PIC)

c. Project Evaluation Committee (PEC) d. Project Management Committee (PMC)

75.          Who is appointed as a consultant to study the status of the acquisition of IT capabilities in the organization and submit a report keeping the future growth of the organization in mind under IT Modernization Project 2.0?

(LGO Exam-2024 Delhi Circle)

a. Accenture, Ireland b. Tata Consultancy Services, Mumbai

c. PricewaterhouseCoopers Pvt. Ltd (PWC), London d. Deloitte, London

76.          The Silo in IT Modernization Project that aims at preparation of all the employees of the Department to enable them to function effectively in the IT environment is:

(LGO Exam-2024 Delhi Circle)

a. CSI

b. FSI

c. Change Management

d. RSI

77.          Disaster Recovery Centre for India Posts has been functioning since:

(LGO Exam-2024 Delhi Circle)

a. 03-04-2013

b. 03-04-2015

c. 15-05-2015

d. 04-03-2013

78.          HDMS in CSI refers to:

(LGO Exam-2024 Delhi Circle)

a. Help Desk Management System b. Help Desk Monitoring Setup

c. Hard Disk Management System d. High Definition Management Setup

79.          Expand "SMPS" used in a computer services?

(LGO Exam-2024 Delhi Circle)

a. Short-Mode Power Supply

b. Short Message Power Supply

c. Switched-Mode Power Supply

d. Switched-Mode Power Service

80.          Name the project under IT Modernization that has facilitated the payment of Postal Life Insurance in Branch Post offices which was earlier restricted to SO/HOS?

(LGO Exam-2024 Delhi Circle)

a. CSI

b. DARPAN

c. Postman Mobile App

d. IPPB App

81.           According to the IT modernization Project, "ECMS" stands for?

(LGO Exam-2024 Delhi Circle)

a. Enterprise Capacity Management System b. Enterprise Content Management System

c. Electronic Content Management Solutiond.  Electronics Control Measurement and Signals

82.          Which of the following offices are not parts of the IT Modernization Project?

(i) RLO           (ii) CSD          (iii) PSD          (iv) RSD

(LGO Exam-2024 Delhi Circle)

a. (i) (ii) only

b. (ii) (iv) only 

c. (ii) (iii) only

d. All of these

83.          Which of the following statements is true w.r.t. Network Integrator in

IT Modernization Project?

(LGO Exam-2024 Delhi Circle)

a. There are 3 Network service providers namely NSP1, NSP2 and NSP3

b. There are 2 Network service providers namely NSP1 and NSP2

c. There is only 1 Network service provider namely NSP1

d. There are 4 Network service providers from NSP1 to NSP4

84.          Postal life insurance (PLI) services are being provided through?

(LGO Exam-2024 Gujarat Circle)

a. Core system integrator (CSI)

b. Digital Advancement of Rural Post Office forA New India (DARPAN) 

c. Core Insurance Solution (CIS)

d. All the above

85.          In CSI, the 15 – digit GL Head of account is changed to GL code with

(LGO Exam-2024 Gujarat Circle)

a. 9 digit

b. 10 digit

c. 12 digit

d. None of these

86.          “TPIC” under IT Modernization project 2012 refers to

(LGO Exam-2024 Gujarat Circle)

a. Technical Projects Identification Committee

b. Telephone Personal Identification Code

c. Third Party Inspection Certificate

d. Technical Projects Implementation Committee

87.          The counter operations module is handled by…………. project.

(LGO Exam-2024 Gujarat Circle)

a. RSH

b. NI

c. CSI

d. MOH

88.          Which one of the following Track contains HRMS in Postal IT Project 2.0?

(LGO Exam-2024 Gujarat Circle)

a. Accounting Interface (AI)

b. Management Interface (MI)

c. Postal Interface (PI)

d. User Interface (UI)

89.          SOL in banking solutions (CBS) refers to 

(LGO Exam-2024 Gujarat Circle)

a. Service outlet

b. System outlet

c. Both (A& (B)

d. Both not

90.          Which of the following is Incorrect?

(LGO Exam-2024 Gujarat Circle)

a. (CCR) Counterfeit Currency Report b. (JPC) Jeevan Postal centre

c. (SAG)saansad Adarsh Grams d. (VPP) Value Payable Parcel

91.          IT modernization project of Department of Posts has how many segments?

(LGO Exam-2024 Gujarat Circle)

a. 4

b. 6

c. 8

d. 10

92.          The Department has supplied computers, hardware and peripherals to Mail Offices and smart phones to Postmen staff under?

(LGO Exam-2024 Gujarat Circle)

a. DARPAN b. Financial Services System Integrator (FSI)

c. Rural System Integration (RSI) d. Mail Operation Hardware Project

93.          How many modules in SAP ERP?

(LGO Exam-2024 Gujarat Circle)

a. 4 types

b. 3 types

c. 9 types

d. 2 types

94.          Name the project that aims at transforming the Department of Posts operational efficiency and improving service delivery of operational and administrative units through upgraded technology and connectivity?

(LGO Exam-2024 Himachal Pradesh Circle)

a. Project Arrow

b. PNOP

c. MNOP

d. IT Modernization Project

95.          Financial System Integrator (FSI) stream of the IT Modernization project aims at computerizing the:

(LGO Exam-2024 Himachal Pradesh Circle)

a. Savings Bank only

b. Savings Bank and PLI

c. PLI only

d. Savings Bank and HR

96.          Intra-operable Internet banking service has started in India Postsw.e.f

(LGO Exam-2024 Himachal Pradesh Circle)

a. 18-12-2015

b. 18-12-2016

c. 14-12-2017

d. 14-12-2018

97.          Who is appointed as a consultant to study the status of the acquisition of IT capabilities in the organization and submit a report keeping the future growth of the organization in mind under IT Modernization Project 2.0?

(LGO Exam-2024 Himachal Pradesh Circle)

a. Accenture, Ireland b. Tata Consultancy Services, Mumbai

c. PricewaterhouseCoopers Pvt. Ltd (PWC). London d. Deloitte, London

98.          The implementation of the IT Modernization Project started in India Posts in the year:

(LGO Exam-2024 Himachal Pradesh Circle)

a. 2011-12

b. 2012-13

c. 2013-14

d. 2014-15

99.          HDMS in CSI refers to:

(LGO Exam-2024 Himachal Pradesh Circle)

a. Help Desk Management System b. Help Desk Monitoring Setup

c. Hard Disk Management System d. High Definition Management Setup

100.          Under IT Modernization Project, WCTC refers to:

(LGO Exam-2024 Himachal Pradesh Circle)

a. Work Place Career Training Centre b. Work Place Capacity building Training Centre

c. Work Place Computer Training Centre d. Work Continuity Training Centre

101.          What is the Toll- Free number for ATM/debit card, mobile/internet/SMS

banking- related grievances in the Department of Posts?

(LGO Exam-2024 Himachal Pradesh Circle)

a. 1800 524 4240

b. 1800 425 2440

c. 1800 245 4240

d. 1800 254 2440

102.          "TNF" in Network Integration under IT Modernization Project 2012 refers to:

(LGO Exam-2024 Himachal Pradesh Circle)

a. Technically Now Feasible

b. Technically Not Feasible

c. Technically Not Functional

d. Terminal Not Feasible

103.          Under CDS which is the last activity performed?

(LGO Exam-2024 Himachal Pradesh Circle)

a. Day begin

b. Shift begin

c. Shift end

d. E.O.D

104.          As per AML/CFT norms, the review of Customer Due Diligence documents for a High Risk customer should be done every

(LGO Exam-2024 Jammu Kashmir Circle)

a. 5 years

b. 2 years

c. 3 years

d. 1 years

105.          What is the full form of SSS?

(LGO Exam-2024 Jammu Kashmir Circle)

a. System Static Software

b. System Source Server

c. Staff Scheduling System

d. Staff Source Server

106.          With regards to IT project of DOP what does 'BI' stand for?

(LGO Exam-2024 Jammu Kashmir Circle)

a. Business Intelligence

b. Backup Internet

c. Basic Infrastructure

d. Backup Infrastructure

107.          In terms of network, what does NSP stand for?

(LGO Exam-2024 Jammu Kashmir Circle)

a. Network Service Provider

b. National Service Provider

c. Nation Service Package

d. Network Service Package

108.          What is the full form of GL?

(LGO Exam-2024 Jammu Kashmir Circle)

a. Global Ledger

b. Global List

c. General Ledger

d. General List

109.          Which on the following is not a part of the IT Modernization project?

(LGO Exam-2024 Jammu Kashmir Circle)

a. CSI

b. RSI

c. MMU

d. FSI

110.          DPMS and IPVS are part of which of the following:

(LGO Exam-2024 Jammu Kashmir Circle)

a. CSI

b. FSI

c. RSI

d. NI

111.          The software FINACLE has been developed by

(LGO Exam-2024 Jammu Kashmir Circle)

a. TCS

b. CEPT

c. NIC

d. Infosys

112.          How do FINACLE figures get populated in DTR?

(LGO Exam-2024 Jammu Kashmir Circle)

a. Automatically

b. Voucher Posting

c. Updated by CPC

d. Posting tool

113.          Which of the following will work in offline mode?

(LGO Exam-2024 Jammu Kashmir Circle)

a. FINACLE

b. PMA

c. POS

d. MCCAMISH

114.          With drawl from SSA account is to be done from which FINACLE menu?

(LGO Exam-2024 Jammu Kashmir Circle)

a. CPWTM

b. HFINRPT

c. CCRC

d. HSWITD

115.          IPVS is used for the following:

(LGO Exam-2024 Bihar Circle)

a. Bag Opening

b. Bag Closing

c. Article Tracking

d. All of the above

116.          The NANYATHA App is being used for:

(LGO Exam-2024 Bihar Circle)

a. Post Box Issue

b. Letter box clearing

c. Delivery of Big Parcel

d. Booking of Parcel

117.          Which Portal is used for CSI ID management including CSI ID Password set/reset, Role assignment to Employees, ID Enable/disable,etc.

(LGO Exam-2024 Bihar Circle)

a. SAP

b. POS

c. IM

d. PMA

118.          In IT modernization Project 2.0, by whom the Rural Hardware Devices were provided to BPMs?

(LGO Exam-2024 Bihar Circle)

a. Department of Post

b. Ministry of Finance

c. India Post Payment Bank

d. None of these

119.          The IT Modernization Project 2.0 was approved by Cabinet on:

(LGO Exam-2024 Bihar Circle)

a. 19th June 2022

b. 19th January 2022

c. 19th April 2021

d. 17th July 2020

120.          The HDMS is the abbreviation of:

(LGO Exam-2024 Bihar Circle)

a. HalfDue Market System b. Help Desk Management System

c. HalfDak Management System d. HighDak Marketing System

121.          Which is not a portal for lodging of complaint?

(LGO Exam-2024 Bihar Circle)

a. CPGRAM Portal

b. CRM Portal

c. CIC Portal

d. None of these

122.          The Quick Matrix is the portal for:

(LGO Exam-2024 Bihar Circle)

a. PLI Premium Deposit b. IPPB Account Opening

c. Booking of Speed Post Article at Home d. Lodging of complaint

123.          What is UAT in IT?

(LGO Exam-2024 Karnataka Circle)

a. User Aggregate Testing

b. User Accept Testing

c. User Acceptance Testing

d. Unique Acceptance Testing

124.          What is the latestFinacle DOP version being used in Post Offices?

(LGO Exam-2024 Karnataka Circle)

a. 9

b. 10

c. 8

d. 7

125.          Abbreviation of LMS in IT?

(LGO Exam-2024 Karnataka Circle)

a. Lead Management System

b. Lead Monitoring System

c. Lead Maintenance System

d. Learning Management System

126.          Abbreviation ofi-GOT?

(LGO Exam-2024 Karnataka Circle)

a. Integrated Government Online Training b. Inspector General of Taxation

c. Integrated General Online Training d. Integrated Government Offline Training

127.          Digital Address is basedon ?

(LGO Exam-2024 Karnataka Circle)

a. Pincode

b. PinPlus

c. Lat-Long

d. Delivery Office

128.          URL for ESS Portal?

(LGO Exam-2024 Karnataka Circle)

a.         https://sapep.indiapost.gov.in/iri/portal b. https://sapep.indiapost.gov.in/ess/portal

c.         https://sapep.indiapost.gov.in/mss/portal d. https://sapep.indiapost.gov.in/hrms/ess

129.          Abbreviation of ECMS?

(LGO Exam-2024 Karnataka Circle)

a. Enterprise Content Management System b. Enterprise Crisis Management System

c. Electronic Construction Management Systemd.        Enterprise Content Maintenance System

130.          DIGI-DAK means?

(LGO Exam-2024 Karnataka Circle)

a. Digital Driven Accelerated Knowledge-base b. Digital DAK

c. Digitally Driven Accelerated Knowledge-based.      Digital Driven Accelerated Knowledge

131.          Nanyatha Software is using for?

(LGO Exam-2024 Karnataka Circle)

a. Clearance of Letters

b. AEPS

c. Philately

d. DBT Payments

132.          Location of Command Control Centre in IT?

(LGO Exam-2024 Karnataka Circle)

a. CEPT Mysore

b. CEPT Bangalore

c. CEPT Chennai

d. Postal Directorate

133.          The new Post Office Act which is recently passed in Parliament related to?

(LGO Exam-2024 Karnataka Circle)

a. Powers to intercept postal articles b. Exclusive privileges of the Central Government

c. Exemptions from liability d. All the above

134.           ATMs of India Post are Interoperable from?

(LGO Exam-2024 Punjab Circle)

a. 2015

b. 2016

c. 2018

d. 2019

135.          Vendor for Financial System Integrator Project under IT Modernization Project was

(LGO Exam-2024 Punjab Circle)

a. Sify Technologies Limited

b. Reliance Consultancy Services

c. Infosys Technologies Limited

d. None of the above

136.          What is amount approved by Government of India for IT Modernization Project (2.0) 2022?

(LGO Exam-2024 Punjab Circle)

a. 5785 Cr.

b. 5585 Cr.

c. 5440 Cr.

d. 4840 Cr.

137.          Who is the Chairperson of Banking Technology Committee Track P02 of Project Management Committee under IT Modernization Project 2.0?

(LGO Exam-2024 Punjab Circle)

a. ADG Financial Services

b. Member Personnel

c. DDG Financial Services

d. GM CEPT

138.          Who is the Chairperson of Insurance Technology Committee Track P03 of Project Management Committee under IT Modernization Project 2.0?

(LGO Exam-2024 Punjab Circle)

a. AGM PLI

b. CGM PLI

c. GM PLI

d. Member PLI

139.          Who is the Chairperson of Parcel and Mail Management Technology Committee Track P04 of Project Management Committee under IT Modernization Project 2.0?

(LGO Exam-2024 Punjab Circle)

a. CGM Parcel

b. GM Parcel

c. AGM Parcel

d. DG Posts

140.          Banking Solution under IT Modernization Project 2.0 includes?

(i) Post Office Savings Bank and other financial services

(ii) Enterprise Fraud Risk Management System

(iii) Rural Hardware Device Specifications

(LGO Exam-2024 Punjab Circle)

a. Only (i) & (ii)

b. Only (ii) & (iii)

c. Only (i) & (iii)

d. All of the above

141.          Solution Architecture under IT Modernization Project 2.0 includes?

(i) Banking Solution

(ii) Insurance Management System

(iii) One Postal Interface

(LGO Exam-2024 Punjab Circle)

a. Only (i) & (ii)

b. Only (ii) & (iii)

c. Only (i) & (iii) 

d. All of the above

142.          What is the role of Project Steering Committee under IT Modernization Project 2.0?

(i) To Sanction all projects under DOP IT 2.0

(ii) Revise the estimates under the overall outlay approved by PIB

(iii) Monitor and review the implementation of the Project

(LGO Exam-2024 Punjab Circle)

a. Only (i) & (ii)

b. Only (ii) & (iii)

c. Only (i) & (iii)

d. All of the above

143.          What is the period for which IT Project 2.0 of India Post has been approved?

(LGO Exam-2024 Punjab Circle)

a. 2022-23 to 2029-30

b. 2021-22 to 2029-30

c. 2020-21 to 2028-29

d. None of the above

144.          What is the rate of Printed Post Card (Postcards containing printed communication)

(LGO Exam-2024 Punjab Circle)

a. Rs.2

b. Rs. 4

c. Rs. 6

d. None of the above

145.          What does the abbreviation CIS under India Post IT modernization project signify?

(LGO Exam-2024 Rajasthan Circle)

a. A complete technology solution for the banking products of India Post.

b. A complete technology solution for mail operations & accounting.

c. A complete technology solution for insurance services.

d. A complete solution for all services including banking/insurance and mail operations.

146.          What does the term NI (Network Integrator) in IT 1.0 signify?

(LGO Exam-2024 Rajasthan Circle)

a. Providing connectivity for each departmental post office location in Order to ensure uninterrupted network connectivity through one single WAN.

b. Providing connectivity for each post office location in order to ensure uninterrupted network connectivity through one single WAN.

c. Providing connectivity for each branch post office location in order to ensure uninterrupted network connectivity through one single WAN.

d. Providing connectivity for each head post office location in order to ensure

Uninterrupted network connectivity through one single WAN.

147.          Under the India Post IT Modernization Project where is the Disaster Recovery

Centre located

(LGO Exam-2024 Rajasthan Circle)

a. Chennai

b. Navi Mumbai

c. Mysore

d. Bengaluru

148.          Under the India Post IT Modernization Project, which one is NOT true about Data Centre Facility?

I) The department has moved from standalone central server based operations to a uniform local server based operation.

II. It is located at Navi Mumbai, housed in space provided by vendor.

III. It is located at Mysore in departmental premises.

(LGO Exam-2024 Rajasthan Circle)

a. I & II only

b. II only

c. I & III only

d. None of the above

149.          Which of the following applications are developed by CEPT, Mysore?

I) Post Info

II. PMA

III. CBS

IV. CSI

(LGO Exam-2024 Rajasthan Circle)

a. I & II

b. I only

c. II only

d. None of above

150.          What is the toll free number of "India Post 4 Help Centre" aiming to assist general public?

(LGO Exam-2024 Rajasthan Circle)

a. 1924

b. 1234

c. 1824

d. 1934

151.          What does the term DARPAN stands for?

(LGO Exam-2024 Rajasthan Circle)

a. Digital Advancement and reform of Parcel networking

b. Digital Access of Rural Postal Services and Networking

c. Digital Advancement and Reform PAN India

d. Digital Advancement of Rural Post Offices for a New India

152.          The Postman Mobile Application has the following features-

I) It is integrated to DPMS.

II. It captures the GPS coordinates of the location where delivery is done.

III. It is an android application developed by CEPT Chennai.

(LGO Exam-2024 Rajasthan Circle)

a. All of the above

b. II only

c. II & III only

d. None of the above

153.          With respect to Digital Life Certificate (DLC) which of the following is NOT true

(LGO Exam-2024 Rajasthan Circle)

a. Digital Life Certificate cangenerated by biometric authentication. 

b. Jeevan Praman Portal has been developed by CEPT Mysuru for DLC. 

c. Pensioner may be physically present at Post Office or send DLC.

d. Pensioner should also send his non- employment certificate.

154.          What does the term CBS stand for-

(LGO Exam-2024 Rajasthan Circle)

a. Centralized Banking System

b. Core Banking Solution

c. Consolidated Banking Solution

d. Concentrated Banking Solution

155.          "The New Post Office Bill" was initiated in which year?

(LGO Exam-2024 Rajasthan Circle)

a. 2024

b. 2023

c. 2022

d. 2021

156.          DARPAN Means

(LGO Exam-2024 Telangana Circle)

a. Digital Arrangement of Rural Post offices for a New India

b. Digital Advancement of Rural Post offices for a New India

c. Digital Advancement of Rural Post offices for a Noble India

d. Digital Advancement of Regional Post offices for a New India

157.          ERP Means

(LGO Exam-2024 Telangana Circle)

a. Enterprise Review Planning

b. Enterprise Resource Procedure

c. Engineering Resource Planning

d. Empanelled Resource Planning

158.          Under which Project Department has supplied Mobile Phones to Postmen

(LGO Exam-2024 Telangana Circle)

a. Rural Hardware

b. Mail Operations Hardware

c. Core System Integrator

d. Rural System Integrator

159.          Change Management Project is

(LGO Exam-2024 Telangana Circle)

a. To prepare employees for the change through training

b. To change all the old hardware with new compatible hardware

c. To change all the old software with new compatible software

d. To change all the training Modules

160.          RSI means

(LGO Exam-2024 Telangana Circle)

a. Rural System Information

b. Rural Service Integrator

c. Rural System Integrator

d. Research and Service Indicator

161.          DRC means

(LGO Exam-2024 Telangana Circle)

a. Data Recovery Centre

b. Disaster Recovery Centre

c. Disaster Resource Centre

d. Data Resource Centre

162.          MGNREGS means

(LGO Exam-2024 Telangana Circle)

a. Mahatma GandhiNano Rural Employment Guarantee Scheme 

b. Mahatma Gandhi National Rural Empowerment Guarantee Scheme

c. Mahatma Gandhi National Rural Employment Guarantee Scheme

d. Mahatma Gandhi National Rural Employment Guarantee System

163.          Solar Powered, Micro ATM Complaint hand-held devices were supplied to Rural Post offices in

(LGO Exam-2024 Telangana Circle)

a. IT 1.0

b. IT 2.0

c. IT 3.0

d. None of the above

164.          Finacle has been introduced under which Silo of IT 1.0

(LGO Exam-2024 Telangana Circle)

a. Rural System Integrator

b. Core System Integrator

c. Core Banking Solutions

d. Financial System Integrator

165.          Which one of the following is not a part of IT Modernization Project 1.0?

(LGO Exam-2024 Telangana Circle)

a. Supply of Mobile phones to Postmen b. Train the BPMs to adopt the changes

c. Supply of Mobile phones to BOS d. Implementation of Core Insurance Solutions

166.          The abbreviation PNOP used for

(LGO Exam-2024 Maharashtra Circle)

a. Postal Network Optimization Project b. Parcel Network Optimization Project

c. Postal Network Organization Project d. None of the above

167.          The Core system Integrator (CSI) the Post Office is classified into

(LGO Exam-2024 Maharashtra Circle)

a. Profit Center

b. Fund Center

c. Cost Center

d. All the above

168.          In IT Project, NI refers to…..

(LGO Exam-2024 Maharashtra Circle)

a. Network Integrator

b. National Integrator

c. Network Institute

d. National Institute

169.          Which Module is used for accounting in CSI (SAP) applications?

(LGO Exam-2024 Maharashtra Circle)

a. Back Office Module

b. IPVS Module

c. DPMS Module

d. F&A Module (Core Accounting)

170.          The term 'WAN' in IT modernization project of Department of Posts refers to:

(LGO Exam-2024 North-Eastern Circle)

a. Wrong Account Number

b. Wide Area Network

c. Wide Average Network

d. Wide Area Number

171.          The term 'DRC in IT modernization project of Department of Posts refers to:

(LGO Exam-2024 North-Eastern Circle)

a. Data Recovery Centre

b. Data Reserve Centre

c. Disaster Recovery Centre

d. Digital Reserve Centre

172.          Which of the following was launched first in Department of Posts under IT Modernization?

(LGO Exam-2024 North-Eastern Circle)

a. Mobile Banking

b. Internet Banking

c. ATM services

d. Interoperable ATM services

173.          Which of the following stream of IT modernization project computerized SB and PLI operations of Department of Posts?

(LGO Exam-2024 North-Eastern Circle)

a. FSI

b. CSI

c. MOH

d. DCF

174.          "NI" with reference to IT modernization stands for?

(LGO Exam-2024 North-Eastern Circle)

a. Negative Indicator

b. Network Inclusion.

c. National Information.

d. Network Integrator

175.          Information Technology Modernization Project 2.0 of Department of Post has been approved by the Government with an outlay of Rs. (a)……. For a period of (b)…… years

(LGO Exam-2024 North-Eastern Circle)

a. (a) 5125 Crores (b) 10 Years 

b. (a) 5485 Crores (b) 9 Years 

c. (a) 5785 Crores (b) 8 Years 

d. (a) 5935 Crores (b) 7 Years

176.          For what abbreviation "CSI stands for in IT project of Department of Posts?

(LGO Exam-2024 North-Eastern Circle)

a. Core System Integrator

b. Central System Integrator

c. Core Solution Inventor

d. Central Service Inventor

177.          Indie Post 2012 Project is related to which of the following?

(LGO Exam-2024 North-Eastern Circle)

a. Estate Management

b. IT Modernization.

c. Material Management

d. Procurement Systems

178.          Postman Mobile Application (PMA) is related to which of the following?

(LGO Exam-2024 North-Eastern Circle)

a. Banking operations

b. Mail Deliveryupdation

c. Insurance Transactions

d. Stamp sale

179.          Term "HFINRPT is used in which of the following platform?

(LGO Exam-2024 Uttarakhand Circle)

a. Finacle

b. Macmish

c. SAP

d. DPMS

180.          In reference with the IT Modernization project, the term PMU refers to?

(LGO Exam-2024 Uttarakhand Circle)

a. Project Management Unit

b. Power Management Unit

c. Pressure Measuring Unit

d. None of the above

181.          IT Modernization project has been divided into how many segments?

(LGO Exam-2024 Uttarakhand Circle)

a. Five

b. Six

c. Seven

d. None of the above

182.          Terms "NSP-1 and NSP-2” are associated with which of the following?

(LGO Exam-2024 Uttarakhand Circle)

a. Network connectivity

b. Finacle updates

c. SAP updates

d. Bi Tools

183.          "EMV" chip is used in which of the item?

(LGO Exam-2024 Uttarakhand Circle)

a. ATM card

b. RICT Device

c. Barcode scanner

d. None of the above

184.          "DARPAN" associated with which of the following?

(LGO Exam-2024 Uttarakhand Circle)

a. General Post Offices

b. Head Post Offices

c. Rural Post Offices

d. Mail Offices

185.          Word WAN (Wide Area Network) relates to which segment of IT Moderations project?

(LGO Exam-2024 Uttarakhand Circle)

a. MOH

b. RH

c. CM

d. None of the above

186.          Under IT Modernization Project, Data Recovery Centre facility is established in which city?

(LGO Exam-2024 Uttarakhand Circle)

a. Mysuru

b. Bengaluru

c. Navi Mumbal

d. None of the above

187.          ATMS are interoperable with effect from

(LGO Exam-2024 Uttarpradesh Circle)

a. 31-12-2016

b. 01-04-2017

c. 31-12-2018

d. 01-04-2016

188.          Which of the following is true in terms of NetworkIntegrator

(LGO Exam-2024 Uttarpradesh Circle)

a. It has three network providers NSP-1. NSP-11 NSP-III

b. It has only one network NSP-I

c. It has two networks NSP-4, NSP-1

d. None of the above

189.          FSI stands for

(LGO Exam-2024 Uttarpradesh Circle)

a. Financial Services Integrator

b. Financial Services Integration

c. Functional Services Integration

d. None of the above

190.          DARPAN stands for

(LGO Exam-2024 Uttarpradesh Circle)

a. Digital advancement of rural Post office for a new India

b. Drastic advancement of rural Post office for a new India

c. Diplomatic advancement of regional Post office for a new India

d. None of the above

191.          What is the correct meaning of CBS under IT modernization project-

(LGO Exam-2024 Uttarpradesh Circle)

a. Cloud Based Service

b. Core Banking Solution

c. Cloud Banking Solution

d. Core Based Service

192.          What was the change management stream of IT modernization project

(LGO Exam-2024 Uttarpradesh Circle)

a. Changing the old computers

b. Changing the products & Services of the Department

c. Training, preparing all the employees of the Department including GDS

d. Changing all the earlier vendors of the Department
 

ANSWER

1.

c

2.

a

3.

a

4.

a

5.

a

6.

d

7.

a

8.

d

9.

a

10.

d

11.

a

12.

b

13.

c

14.

c

15.

a

16.

c

17.

d

18.

c

19.

b

20.

c

21.

d

22.

a

23.

a

24.

d

25.

a

26.

b

27.

b

28.

c

29.

c

30.

d

31.

d

32.

b

33.

a

34.

a

35.

a

36.

c

37.

c

38.

c

39.

d

40.

a

41.

b

42.

c

43.

a

44.

b

45.

b

46.

b

47.

c

48.

b

49.

 

50.

d

51.

b

52.

a

53.

b

54.

d

55.

b

56.

d

57.

b

58.

c

59.

d

60.

c

61.

b

62.

c

63.

b

64.

a

65.

d

66.

a

67.

a

68.

b

69.

a

70.

a

71.

d

72.

a

73.

a

74.

b

75.

c

76.

c

77.

c

78.

a

79.

c

80.

b

81.

b

82.

d

83.

b

84.

d

85.

b

86.

d

87.

c

88.

b

89.

a

90.

b

91.

c

92.

d

93.

d

94.

d

95.

b

96.

d

97.

c

98.

b

99.

a

100.

c

101.

b

102.

b

103.

d

104.

b

105.

c

106.

a

107.

a

108.

c

109.

c

110.

a

111.

d

112.

a

113.

c

114.

a

115.

d

116.

b

117.

c

118.

c

119.

a

120.

b

121.

c

122.

d

123.

c

124.

b

125.

a

126.

a

127.

c

128.

a

129.

a

130.

a

131.

a

132.

b

133.

d

134.

b

135.

c

136.

a

137.

c

138.

b

139.

a

140.

d

141.

d

142.

d

143.

a

144.

c

145.

c

146.

a

147.

c

148.

b

149.

a

150.

a

151.

d

152.

c

153.

b

154.

b

155.

b

156.

b

157.

c

158.

b

159.

a

160.

c

161.

b

162.

c

163.

a

164.

d

165.

c

166.

b

167.

d

168.

a

169.

d

170.

b

171.

c

172.

c

173.

a

174.

d

175.

c

176.

a

177.

b

178.

b

179.

a

180.

a

181.

d

182.

a

183.

a

184.

c

185.

d

186.

a

187.

a

188.

c

189.

a

190.

a

191.

b

192.

c

 

 

 

 

 

 

 

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